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What are Technical Service Bulletins (TSBs)?

Most car owners have a general familiarity with the concept of recalls. An auto recall happens when an auto manufacturer (or regulator) determines that a vehicle has a safety defect, and, in response, orders that an action be taken to rectify the problem. In most cases, the remedy for a recall will be a free repair or replacement of the defective part. The National Highway Traffic Safety Administration (NHTSA) offers a free tool that you can use to see if your vehicle is currently subject to any recalls.

Auto recalls are not to be confused with the somewhat similar concept of Technical Service Bulletins. A TSB is a specific recommended procedure that is considered the best way to conduct a certain type of repair. You can check with the NHTSA database to see if your vehicle is subject to any TSBs. While TSBs are distinct from recalls, they are still extremely important. In this article, our Humble, TX auto mechanics highlight three of the most important things you need to know about Technical Service Bulletins.

TSBs are Typically Issued Because of Recurring Problems

In most cases, vehicle manufacturers will issue a TSB after there have already been several instances of unexpected problems reported by mechanics conducting repairs. If several mechanics have run into the same issue with a specific make and model of a certain vehicle, then a solution may be needed. Manufacturers will often try to find out more information about the issue, looking for the best way to fix that problem.

Technical Service Bulletins Offer Repair Guidance

When vehicle manufacturers are able to find a repair solution to a recurring problem, they may choose to release a step-by-step repair guide through a Technical Service Bulletin. Of course, there is not always one answer to repair issue. Indeed, it is not uncommon for there to be multiple TSBs released to address the same problem. Ultimately, these TSBs will allow your mechanic to use the best available information, so that they can conduct a high-quality, efficient repair of your car.

TSBs Do Not Compel Manufacturers to Conduct Free Repairs

Unlike with product safety recalls, vehicle manufacturers are not legally obligated to offer free repairs to vehicles when releasing a Technical Service Bulletin. If you still have a warranty on your vehicle, and a TSB has been released, you may be entitled to some form of free service. If you lack any vehicle warranty, a TSB is very unlikely to give you access to a free repair or part replacement from your manufacturer. Fundamentally, a TSB is a voluntary information that is provided by the manufacturer to help auto mechanics better conduct vehicle repairs.

Request Your Auto Care Appointment Today

At Elite RV & Car Care, our skilled auto mechanics are committed to providing our customers with high-quality service – at an affordable price. If you have any questions or concerns about Technical Service Bulletins, please do not hesitate to contact us today by calling (281) 812-3085. We are proud service vehicles owners in Humble, Harmaston, Kingwood, Atascocita, and throughout the region.

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